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privacy policy

At ease in., we value your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website, engage in our services, or make payments through our platform, including third-party payment gateways such as Razorpay. By using our website and services, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of personal information to provide you with our services:

a. Personal Information You Provide

  • Contact Information: Your name, email address, phone number, and other details you provide when booking a session, workshop, or event.

  • Payment Information: Information required to process payments, such as billing address and payment details, through Razorpay or other payment gateways.

  • Session Records: While all sessions remain confidential, minimal notes are kept for professional purposes. These notes will never contain personally identifiable information.

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b. Automatically Collected Information

When you visit our website, we may collect:

  • Cookies: Small files placed on your device that enable us to recognize you on future visits, optimize your experience, and track usage patterns.

  • Log Data: Information such as your IP address, browser type, device type, and the pages you visit on our website.

 

2. How We Use Your Information

We use the information collected to:

  • Provide and Improve Services: To schedule and facilitate therapy sessions, workshops, and other wellness services.

  • Process Payments: To securely process payments through Razorpay or other third-party payment gateways.

  • Communicate with You: To send you updates about your sessions, workshops, payments, and other relevant information.

  • Compliance: To comply with legal and financial regulations, and as required by law for safety or professional standards.

 

3. Payment Processing and Security

We use Razorpay for payment processing, and Razorpay’s privacy policies govern any payment information you provide when using their services. We do not store your complete payment information (such as card details). Razorpay is compliant with PCI-DSS (Payment Card Industry Data Security Standard), which means your payment data is handled securely.

Please refer to Razorpay's Privacy Policy for more details on how they manage your data.

 

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:

  • Service Providers: With trusted third-party service providers, such as Razorpay, to process payments and maintain our website.

  • Legal Obligations: If required by law or court order, or in the case of a legal claim related to our services.

  • Business Transfers: In the unlikely event that we undergo a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

 

5. Data Security

We are committed to protecting your data. We use a range of security measures, including SSL encryption, to protect the personal information you provide. While we strive to keep your data secure, please understand that no method of transmission over the internet or electronic storage is 100% secure.

 

6. Your Data Protection Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request copies of your personal data.

  • Correction: You can request corrections to any inaccurate or incomplete data.

  • Deletion: You may request the deletion of your personal data under certain circumstances.

  • Objection: You have the right to object to how we process your data.

To exercise any of these rights, please contact us at [Insert Contact Information].

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

 

8. Cookies

We use cookies to improve your browsing experience and enhance the functionality of our website. You may disable cookies in your browser settings, but this may limit some features on our website.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version of the policy will be posted on our website, and we encourage you to review it periodically.

 

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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